Leadership is a matter of how to be, not how to do it. – Frances Hesselbein

Frances Hesselbein (born 1 November 1915) is the former CEO of the Girl Scouts of the USA, from 1976 to 1990, and is the president and CEO of the Frances Hesselbein Leadership Forum, at the Graduate School of Public and International Affairs (GSPIA), Johnson Institute for Responsible Leadership.

Leadership is the art of getting people to do what they might not otherwise do, and to like it.- Harry Truman

Between 1965 and 1976, she rose from volunteer troop leader to CEO and held the position of CEO for thirteen years until 1990. During her tenure, the Girl Scouts attained a membership of 2.25 million girls with a workforce of 780,000, mainly volunteers. In 1990, Hesselbein left the Girl Scouts to run the Leader to Leader Institute (formerly known as the Peter F. Drucker Foundation for Nonprofit Management). After Drucker’s death in 2005, the foundation was renamed after Hesselbein in 2012.

In 1998, Hesselbein was awarded the Presidential Medal of Freedom for her work with the Girl Scouts of the USA. She turned 100 years old in November 2015. Hesselbein was denoted a Pitt Legacy Laureate of the University of Pittsburgh in 2000. She has received 22 honorary doctoral degrees.