It was just like any workday, login into your system follow the routine, check e-mail, attend meetings, handle security incidents, triage, and close tickets. But on this particular day, I had issues with my login, I tried everything I could but unfortunately, I had to get my manager involved. I had to go to a bank branch nearby to fix the issue.

 I had a one-on-one scheduled with my manager, we finally had the one-one later in the day but it was not what I expected. In our previous, monthly one-on-ones, it was held on skype, no video call but on this faithful day, my manager had his video on, I did not perceive anything was going to happen but shockingly it did.