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In Working Backwards, Collin and Bill share insights. stories and the principles that drove the success of Amazon to become one of the world’s most valuable brands. The Title of the book working back is derived from amazon’s product development process: working backwards from the desired customer experience. Amazon is the largest Internet company by revenue in the world. It is the second-largest private employer in the United States and one of the world’s most valuable companies. As of 2020, Amazon has the highest global brand valuation.

The authors illuminate how Amazon’s fourteen leadership principles inform decision-making at all levels and reveal how the company’s culture has been defined by four characteristics: customer obsession, long-term thinking, eagerness to invent, and operational excellence. Bryar and Carr explain the set of ground-level practices that ensure these are translated into action and flow through all aspects of the business.

The Title of the book working back is derived from amazon’s product development process: working backwards from the desired customer experience


Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through a commitment to and execution of a set of well-defined, rigorously executed principles and practices.

“You can write down your corporate culture, but when you do so, you’re discovering it, uncovering it—not creating it.” – Jeff Bezos

One of the hallmarks of a great organization is that they have a strong sense of mission and well-defined culture. The 14 Amazon’s Leadership Principles are the guiding principles for executing Amazon’s core vision of becoming the world’s most customer-centric organization. If you want to know what makes Amazon thick or are interviewing for a job at Amazon, the leadership principles is the Amazonian way of getting things done and executing on the overarching vision of the organization.

In their book, Working Backwards: Insights, Stories, and Secrets from Inside Amazon, former Amazonians  Colin Bryar and Bill Carr writes glowing about the 14 Amazon’s Leadership Principles.